Privacy Policy

Novelixo SpA ("we", "our platform") collects personal information that you voluntarily provide when using our real estate crowdlending services. This information may include your full name, email address, phone number, and any content included in messages you send us through our contact forms.

Additionally, we automatically collect technical data when you visit our website, such as your IP address, browser type, operating system, pages visited, time spent, and browsing patterns. This data is collected through cookies and similar technologies, as described in our Cookie Policy.

The information collected is used for the following purposes:

To respond to your inquiries and requests for information about real estate projects available on our platform.

To keep you informed about investment opportunities and project updates in which you have expressed interest.

To improve the user experience on our platform through the analysis of browsing patterns.

To comply with legal and regulatory obligations applicable in Chile, including those established by the Financial Market Commission (CMF).

To prevent fraudulent activities and protect the security of our platform and our users.

Novelixo SpA complies with Law No. 19,628 on the Protection of Private Life and its amendments in force as of 2026. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your personal data is stored on secure servers with end-to-end encryption and restricted access. We do not sell, rent, or share your personal information with third parties for commercial purposes without your express consent.

In accordance with current Chilean legislation, you have the right to:

Access your personal data stored by Novelixo.

Request the rectification of inaccurate or incomplete data.

Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.

Object to the processing of your data for certain purposes.

Request the portability of your data to another entity.

To exercise any of these rights, you may contact us at contacto@novelixo.com. We will respond to your request within 15 business days.

In certain cases, your information may be processed by service providers located outside Chile. In such circumstances, we ensure that these providers offer adequate levels of data protection in accordance with international standards and applicable Chilean regulations. All international transfers are made under contractual agreements that guarantee the protection of your data.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. Data associated with contact inquiries is retained for a maximum period of 24 months from the last interaction. Transactional data is retained in accordance with the deadlines established in Chilean tax regulations.

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or in current legislation. Any modifications will be published on this page with the date of the last update. We recommend that you review this policy regularly to stay informed.

If you have questions or concerns about this Privacy Policy or about the processing of your personal data, you may contact us at:

Novelixo SpA Av. Apoquindo 4700, Of. 1203 Las Condes, Santiago, Chile Email: contacto@novelixo.com Phone: +56 2 2345 6789